Incumbent will be responsible for managing the book & increasing the profitability of assigned Gold Loan Branch.
Direct all branch level operational activities including business development, customer service & overall administration.
Assessing local market conditions to identify current & prospective opportunities for new customer acquisition.
Maintaining the quality of portfolio by tracking & controlling the threshold IRR.
Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue.
Adhere to high ethical standards and comply with all the laid down processes to ensure high Audit score.
Bring out the best of branches personnel by requisite training, coaching, development & motivation.
Graduates/post-graduates with minimum 4 years of team handling experience & has delt with gold loans/financial activities.
Should be ready to travel extensively
Should possess excellent Networking Skills and Communication skills
2. Job Title: Gold Valuer/ Appraiser
To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
Adhering to high ethical standards and comply with all the laid down processes / policies - KYC adherence, maintaining all important registers etc.
To provide high quality customer service, prompt resolution of queries pre & post loan disbursal.
Supporting branch staff in business development activities & helping to achieve branch targets.
Graduates with atleast 1 year of experience in gold checking and gold loan disbursement.
Broader knowledge about purity of gold, present rate of gold etc.
Experience of handling customers & large amount of cash.
3. Job Title: Customer Care Executive
Attending walkin customers & resolve product (Gold Loan) related queries.
New customer acquisition, improve client retention, analyzing their needs and offer services accordingly.
Ensuring the overall hygiene factors of the branch.
Follow up for interest collection and NPA reduction.
Responsible for generating references & cross selling through walk in customers.
Fresh Graduates / Post Graduates.
Previous experience of customer handling or experience of working in Sales / Marketing & Front Desk is preferred.
Should be expressive & convincing and must possess effective communication skills.
Interested candidates can appear for interview at below mentioned venue details :
Date- 13th September 2019
Time- 11 AM
Venue- SCO-4, GROUND FLOOR, BALAJI ENCLAVE PATIALA ROAD ZIRAKPUR-140603
Salary: INR 1,00,000 - 5,00,000 PA.
Industry:Banking / Financial Services / Broking
Functional Area:Sales, Retail, Business Development
Role Category:Retail Sales
Desired Candidate Profile
IIFL Securities Limited
Recruiter Name:Geetha Menon
Contact Company:IIFL Securities Limited