- Comfortable working on a Sales Target
- Maintain client relationship and provide them best service.
- Excellent Communication Interpersonal skills & Convincing Skill.
- Fluent English, mailing, calling, chatting, other communication*
- To ensure quality parameters are met and TAT to respond to the customer is maintained
- Responsible for collating Margins on account & Selling Mutual Funds
- To escalate all CRMs that have not been closed within TAT or have been closed inadequately
- To ensure that the defined productivity targets on service levels, call handling time, quality parameters are met consistently
- To ensure zero defect processing of all customer requests
- To ensure complete and accurate resolution within the defined TATs.
- To ensure process compliance as per the set Audit and Service Quality guidelines
- Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience.
1. Excellent Communication, Interpersonal, Convincing & Selling Skills.
2. Languages known - English, Hindi & Marathi
3. Basic Share Market & Mutual Fund is mandatory
Key parameter for screening:
Aggressive / sales oriented candidates
Mutual Fund knowledge is MUST.
Interested Candidate can mail resume on firstname.lastname@example.org
Salary: INR 3,00,000 - 5,00,000 PA.
Industry:Banking / Financial Services / Broking
Functional Area:Sales, Retail, Business Development
Role Category:Sales Support
Desired Candidate Profile
Doctorate:Doctorate Not Required
IIFL Securities Limited
Recruiter Name:Namisha Gupta
Contact Company:IIFL Securities Limited