Opening For Team Leader – Outbond Sales – Thane

3 - 8 Years
Mumbai

Job Description

Greetings from IIFL !!

Position: Team Leader - Outbond Sales
Location: Thane - Wagle Estate Thane
Qualification: Min Graduate & Above
Experience: 3-4 years Online Sales Experience of which 2+ years of Team Handling Experience.

Job Profile:
  • Comfortable working on a Sales Target
  • Maintain client relationship and provide them best service.
  • Excellent Communication Interpersonal skills & Convincing Skill.
  • Fluent English, mailing, calling, chatting, other communication*
  • To ensure quality parameters are met and TAT to respond to the customer is maintained
  • Responsible for collating Margins on account & Selling Mutual Funds
  • To escalate all CRMs that have not been closed within TAT or have been closed inadequately
  • To ensure that the defined productivity targets on service levels, call handling time, quality parameters are met consistently
  • To ensure zero defect processing of all customer requests
  • To ensure complete and accurate resolution within the defined TATs.
  • To ensure process compliance as per the set Audit and Service Quality guidelines
  •  Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience.
Skills:

1. Excellent Communication, Interpersonal, Convincing & Selling Skills.

2. Languages known - English, Hindi & Marathi

3. Basic Share Market & Mutual Fund is mandatory


Key parameter for screening:

Aggressive / sales oriented candidates
Mutual Fund knowledge is MUST.

Interested Candidate can mail resume on namisha.gupta@iifl.com


Salary: INR 3,00,000 - 5,00,000 PA.

Industry:Banking / Financial Services / Broking

Functional Area:Sales, Retail, Business Development

Role Category:Sales Support

Role:Telesales/Telemarketing Executive/Officer

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

Doctorate:Doctorate Not Required

Company Profile

IIFL Securities Limited

IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distribution, investment banking, institutional equities, realty services through its various subsidiaries. IIFL Holdings with a consolidated net-worth of Rs.28,248 million as at half-year ended September 30, 2015, has global presence with offices in London, New York, Houston, Geneva, Hong Kong, Dubai, Singapore and Mauritius. Our well-entrenched network of close to 2,500 business locations is spread over 850+ towns and cities in India.
View Contact Details+

Recruiter Name:Namisha Gupta

Contact Company:IIFL Securities Limited

Email :namisha.gupta@iifl.com

Reference Id:001

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