Urgent Opening For Customer Care Executive IIFL 6th Aug | Chennai

0 - 2 Years

Job Description

Preferrable  Male Candidates

Role : Customer Care Executive

Key Responsibilities:

1. Participate in field-marketing activities to improve the   brand visibilityof IIFL_Gold Loan branch in the proper catchment areas.
2. Sales & marketing activities on daily basis for generating the business.
3. New KYC generation (New CUID) & customer service of a GL Branch.
4. Attend customer queries about IIFL gold loan & its various schemes.
5. Provide after sales service to existing customers and obtain referencesfrom them to increase customer base.
6. Verify customers KYC & complete online registration.
7. Call customer as per CRM lead (Winback, Customer Referral &
Leaders app fresh leads)
8.Generate leads by Marketing activities (Cold) and reference calling.
9.Call customers for interest collection. 
10.Drive cross-selling of other financial instruments of IIFL.
11.Fresher Can apply  with sales and marketing as a subject.

Gold Appraiser:

1. To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
2. Adhering to high ethical standards and comply with all the laid down processes / policies - KYC adherence, maintaining all important registers etc.
3. To provide high quality customer service, prompt resolution of queries pre & post loan disbursal.
4. Supporting branch staff in business development activities & helping to achieve branch targets.

Kindly share your updated cv- jayalakshmi.kp@iifl.com

Best Regards,


Human Resources.
O44 400 69706

India Infoline Finance Ltd.

No.10/1,Venkatanarayana Road,
Bascon Futura Building,9th Floor,

Salary: INR 1,00,000 - 3,00,000 PA.

Industry:Banking / Financial Services / Broking

Functional Area:Sales, Retail, Business Development

Role Category:Retail Sales

Role:Sales Executive/Officer


Desired Candidate Profile

Please refer to the Job description above


Doctorate:Doctorate Not Required

Company Profile

India Infoline

IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distribution, investment banking, institutional equities, realty services through its various subsidiaries. IIFL Holdings with a consolidated net-worth of Rs.28,248 million as at half-year ended September 30, 2015, has global presence with offices in London, New York, Houston, Geneva, Hong Kong, Dubai, Singapore and Mauritius. Our well-entrenched network of close to 2,500 business locations is spread over 850+ towns and cities in India.
View Contact Details+

Recruiter Name:Hemavathi

Contact Company:India Infoline


Address :No.31/9,' 'Krimson Square", 2nd floor, Above Vishal Mega Mart, Hosur Main Road, Land Mark- Central Silk Board., BANGALORE, Karnataka - 560068,India