New User: Apply to selected job without registration
Cancel
  New User: Apply to selected job and register
Please fill in the below details to apply to the selected job.
If you are registred User, Login to Apply
Cancel

Urgent Vacancy for Customer Service Officer

1 - 6 YearsDelhi NCR, Delhi, Gurgaon

Posted: 11 days ago

Job Description

Greetings of the day!!

Urgently looking for Customer Service Officer

LOCATION: Gurgaon

JOB DESCRIPTION:
  • Making outbound calls to customers & resolve product (Home Loan/ LAP) related queries.
  • New customer acquisition, improve client retention, analyzing their needs and offer services accordingly. Ensuring the overall hygiene factors of the branch.
  • Follow up for interest collection and NPA reduction. 
  • Responsible for generating references & cross selling.
NOTE: looking for candidates fluent in Telugu/ Tamil/ Kannada

INTERVIEW SCHEDULE:
IIFL House, Plot no. 98, Udyog Vihar, Phase IV, Near Maruti Gate no. 3, Gurgaon, Haryana- 122015

DAY/ DATE: 8th Feb'18- 20 Feb'18

TIME: 10- 4 PM


For any queries, kindly reach out at jasleen.kaur@iifl.com


Warm Regards,
Jasleen | Human Resources
India Infoline Finance Limited
IIFL House, Plot no. 98, Udyog Vihar,
Phase IV, Near Maruti Gate no. 3,
Gurgaon, Haryana- 122015
Direct: 0124-6679720


Salary: INR 1,00,000 - 4,00,000 P.A.
Industry: Banking / Financial Services / Broking
Functional Area: Financial Services, Banking, Investments, Insurance
Role Category: Retail/Personal Banking
Role: Customer Service Executive
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile

  • Clear Communication skills - employee should be giving right information to customers, use positive language to allay his/her apprehensions and assure him /her of best of service and immediate resolution
  • Attentiveness and empathy
  • Knack for numbers to process the customer requests
  • Patience to hear out the customer query



Doctorate - Doctorate Not Required

Company Profile

India Infoline Limited
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distribution, investment banking, institutional equities, realty services through its various subsidiaries. IIFL Holdings with a consolidated net-worth of Rs.28,248 million as at half-year ended September 30, 2015, has global presence with offices in London, New York, Houston, Geneva, Hong Kong, Dubai, Singapore and Mauritius. Our well-entrenched network of close to 2,500 business locations is spread over 850+ towns and cities in India.
View Contact Details+
Contact Details

Recruiter Name:Jasleen Kaur

Contact Company:India Infoline Limited

Telephone:0124-6679720

Address :Plot No. 98, Phase - IV

Website:http://www.indiainfoline.com/