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Urgent Vacancy for Customer Service Officer

1 - 6 YearsDelhi NCR, Delhi, Gurgaon

Posted: 11 days ago

Job Description

Greetings of the day!!

Urgently looking for Customer Service Officer


  • Making outbound calls to customers & resolve product (Home Loan/ LAP) related queries.
  • New customer acquisition, improve client retention, analyzing their needs and offer services accordingly. Ensuring the overall hygiene factors of the branch.
  • Follow up for interest collection and NPA reduction. 
  • Responsible for generating references & cross selling.
NOTE: looking for candidates fluent in Telugu/ Tamil/ Kannada

IIFL House, Plot no. 98, Udyog Vihar, Phase IV, Near Maruti Gate no. 3, Gurgaon, Haryana- 122015

DAY/ DATE: 8th Feb'18- 20 Feb'18

TIME: 10- 4 PM

For any queries, kindly reach out at

Warm Regards,
Jasleen | Human Resources
India Infoline Finance Limited
IIFL House, Plot no. 98, Udyog Vihar,
Phase IV, Near Maruti Gate no. 3,
Gurgaon, Haryana- 122015
Direct: 0124-6679720

Salary: INR 1,00,000 - 4,00,000 P.A.
Industry: Banking / Financial Services / Broking
Functional Area: Financial Services, Banking, Investments, Insurance
Role Category: Retail/Personal Banking
Role: Customer Service Executive
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

  • Clear Communication skills - employee should be giving right information to customers, use positive language to allay his/her apprehensions and assure him /her of best of service and immediate resolution
  • Attentiveness and empathy
  • Knack for numbers to process the customer requests
  • Patience to hear out the customer query

Doctorate - Doctorate Not Required

Company Profile

India Infoline Limited
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distribution, investment banking, institutional equities, realty services through its various subsidiaries. IIFL Holdings with a consolidated net-worth of Rs.28,248 million as at half-year ended September 30, 2015, has global presence with offices in London, New York, Houston, Geneva, Hong Kong, Dubai, Singapore and Mauritius. Our well-entrenched network of close to 2,500 business locations is spread over 850+ towns and cities in India.
View Contact Details+
Contact Details

Recruiter Name:Jasleen Kaur

Contact Company:India Infoline Limited


Address :Plot No. 98, Phase - IV