Date:08th February 2019
India Infoline Finance Ltd.(IIFL)
Shop no 1 and 2
Shree park CHS
Opp Dmart - near SBI
Time : 10am to 2pm
Contact Person: Shradha Shambhavi
Branch Manager :
1. The incumbent will be responsible for managing the book & increasing the profitability of assigned Gold Loan Branch.
2. Direct all branch level operational activities including business development, customer service & overall administration.
3. Assessing local market conditions to identify current & prospective opportunities for new customer acquisition.
4. Maintaining the quality of portfolio by tracking & controlling the threshold IRR.
5. Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue.
6. Adhere to high ethical standards and comply with all the laid down processes to ensure high Audit score.
7. Bring out the best of branches personnel by requisite training, coaching, development & motivation.
Gold Appraiser :
1. To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
2. Adhering to high ethical standards and comply with all the laid down processes/policies - KYC adherence, maintaining all-important registers etc.
3. To provide high-quality customer service, prompt resolution of queries pre & post loan disbursal.
4. Supporting branch staff in business development activities & helping to achieve branch targets.
Customer Care Executive :
1. Attending walk-in customers & resolve product (Gold Loan) related queries.
2. New customer acquisition, improve client retention, analyzing their needs and offer services accordingly.
3. Ensuring the overall hygiene factors of the branch.
4. Follow up for interest collection and NPA reduction.
5. Responsible for generating references & cross-selling through walk-in customers.
Salary: Not Disclosed by Recruiter
Industry:Banking / Financial Services / Broking
Functional Area:Sales, Retail, Business Development
Role Category:Retail Sales
Role:Sales/Business Development Manager
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
India Infoline Limited
Recruiter Name:Nikhita Srivastava
Contact Company:India Infoline Limited